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West Terminal 2
Helsinki’s key terminal for ferries to Tallinn.
7995
Location Overview
Timezone
Europe/Helsinki
Local Time
01:31 PM
Address
Tyynenmerenkatu 14, 00180 Helsinki, Finland
Phone Number
Intl Number
N/A
Main Number
N/A
Overview
West Terminal 2 stands out as one of Finland’s busiest passenger terminals, primarily serving ferries to Tallinn through Tallink Silja Line and Eckerö Line. Travelers can expect modern amenities, efficient check-in services, and nearby dining options to enhance their travel experience. Accessibility is also considered, making it easy for families and those with reduced mobility. For a seamless journey, consider checking for ferry schedules in advance and arriving early to navigate any potential queues. Don't forget to enjoy the picturesque views of the harbor while waiting for your departure.
Least Busy
Wednesday
10:00 AM - 12:00 PM
Thursday
02:00 PM - 04:00 PM
Most Busy
Saturday
03:00 PM - 05:00 PM
Friday
05:00 PM - 07:00 PM
Price Range
$ (Avg.5 - 20 per person)
Booking options
Following booking options available for this place
Operating Hours
Friday
06:00 AM - 11:00 PM
Monday
06:00 AM - 11:00 PM
Sunday
06:00 AM - 11:00 PM
Tuesday
06:00 AM - 11:00 PM
Saturday
06:00 AM - 11:00 PM
Thursday
06:00 AM - 11:00 PM
Wednesday
06:00 AM - 11:00 PM
Our Story & Experience
Description
West Terminal 2 is Finland's busiest passenger terminal, connecting travelers to Tallinn and beyond. With modern facilities and excellent services, it's a vital hub for maritime travel in Helsinki.
Ambiance
West Terminal 2 offers a bustling yet organized atmosphere, ideal for travelers. The modern and spacious interior features comfortable seating, vibrant cafés, and shops, creating a welcoming environment. Outdoor seating provides refreshing views of the waterfront.
Customer Service
Expect efficient and friendly service at West Terminal 2. Staff members are helpful and knowledgeable about ferry schedules and services. Clear signage and information desks further enhance the overall customer experience.
Why You'll Love it
Pros
1
Modern Facilities
Features modern design and efficient boarding processes.
2
Helpful Staff
Staff are friendly and assistive to travelers.
3
Convenient Amenities
Amenities include snacks and charging stations.
4
Easy Navigation
The terminal layout is simple and user-friendly.
5
Good Transport Links
Accessible via beautiful trams from the city.
Cons
1
Distance from City Center
It's far from the city center, complicating access.
2
Limited Announcement System
No announcement boards can lead to confusion.
3
Potential Crowding
Crowding may occur during busy travel periods.
4
Basic Dining Options
Dining options are limited and quite basic.
5
Traffic Issues Nearby
Traffic can be heavy during peak hours.
Traffic & Family-Friendly
Traffic
Traffic can become congested during peak hours, especially on weekends, affecting access to the terminal.
Good for Kids
The terminal offers various amenities and space for children to relax, making it a suitable stop for families traveling.
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Amenities & Features
Free parking
Off-street parking
Accessible parking
Free parking lot
Parking on site
Restaurant (à la carte)
Snack bar
Room service
Continental breakfast
Special diet menus (on request)
Air conditioning
Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille
Visual aids: Tactile signs
Auditory guidance
Wheelchair accessible seating
Wheelchair accessible entrance
Wheelchair accessible restroom
Business center
Meeting/banquet facilities
Free WiFi in all areas
Luggage storage
Airport shuttle
Airport shuttle (free)
Shuttle service (free)
Shuttle service (additional charge)
24-hour security
Smoke alarms
Fire extinguishers
First aid kit available
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Pets allowed
Pet bowls
Pet-friendly rooms
Use of cleaning chemicals effective against Coronavirus
Linens, towels, and laundry washed in accordance with local guidelines
Physical distancing rules followed
Contactless check-in/check-out
Cashless payment available
Recycling bins
No single-use plastics
Face masks for guests available
Garden
Terrace
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Outdoor pool (all year)
Indoor pool (all year)
Indoor pool (seasonal)
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